Shipping policy
RosePro Shipping Policy
Last Updated: September 21, 2026
1. Processing Time
Orders are typically processed within 1–2 business days. Orders placed before 3 PM PST ship the same business day; orders placed after 3 PM ship the next business day. Orders are not processed, shipped, or delivered on weekends or holidays.
2. Shipping Methods and Delivery Times
Estimated delivery times vary by shipping method and destination and will be provided at checkout. RosePro is not responsible for delays caused by the carrier once a package has left our facility.
3. Shipping Rates
Shipping rates are calculated at checkout based on order weight, destination, and selected shipping method.
4. Regulated and Flammable Products
Certain RosePro products, including our EMA Solar Liquid Monomer and Control Liquid Quick Dry Solution, are classified as flammable liquids and regulated for shipping under U.S. Department of Transportation (D.O.T.) hazardous materials regulations (UN 2277, Class 3, PG II). These products may be subject to:
- Ground shipping only (no air shipment);
- Additional hazmat handling fees;
- Shipping restrictions to certain locations, including P.O. Boxes and international destinations.
5. International Shipping
[International shipping availability, restrictions, and customs/duties information to be confirmed.]
6. Order Tracking
You will receive a shipping confirmation email with tracking information once your order has shipped.
7. Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us within 30 days of the delivery date. See our Return & Refund Policy for more information.
8. Incorrect Shipping Information
RosePro is not responsible for orders shipped to an incorrect address provided at checkout. Please review your shipping information carefully before submitting your order.
9. Contact Us
RosePro, Inc.
Phone: (800) 888-9999
Email: contact@rosepronail.com
