• Privacy policy

Privacy policy

RosePro Privacy Policy
Last Updated: September 21, 2026

1. Introduction
RosePro ("RosePro," "we," "us," or "our") operates rosepronail.com (the "Site") and provides professional nail supply products (the "Services"). This Privacy Policy describes the personal data we collect, how we use it, who we share it with, and the rights available to you regarding your personal data.

This Privacy Policy applies to all information collected through the Site, and any related services, sales, marketing, or communications. By using the Site, you agree to the collection and use of information as described in this Privacy Policy.

2. What Personal Data We Collect
We receive the following categories of personal data when you interact with RosePro or use the Services:

  1. Contact and Profile Information: Name, shipping and billing address, email address, phone number, and account credentials, when you create an account, place an order, or contact us.
  2. Payment Information: Payment card information necessary to process your purchase. Payment is processed through Shopify Payments; RosePro does not store your full payment card details on our servers.
  3. Order and Transaction Data: Products purchased, order history, order value, and related transaction details.
  4. Device and Usage Information: IP address, browser type and version, device identifiers, operating system, referring URLs, and information about how you interact with the Site.
  5. Communications: Information you provide when you contact customer support, submit a form, or otherwise communicate with us.
  6. Marketing Preferences: Your preferences regarding marketing communications, including email and SMS opt-in status.

3. How We Use Your Personal Data

  1. Order Fulfillment: To process, fulfill, and manage your orders, including payment processing, shipping, and returns.
  2. Account Management: To create and maintain your RosePro account.
  3. Customer Support: To respond to your inquiries and resolve issues related to your orders or use of the Site.
  4. Marketing Communications: To send promotional emails or SMS messages, where you have opted in. You may opt out at any time.
  5. Site Improvement: To analyze usage of the Site and improve our products, content, and user experience.
  6. Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions and protect the security of the Site.
  7. Legal Compliance: To comply with applicable law, respond to legal process, and enforce our policies and Terms of Service.

RosePro does not sell your personal data to third parties.

4. Third Parties Who May Receive Personal Data

  1. Service Providers: Vendors who support our operations, including payment processing (Shopify Payments), shipping and fulfillment carriers, email/SMS marketing platforms, and website hosting providers.
  2. Legal and Safety Disclosures: We may disclose personal data where required to comply with applicable law, respond to a valid legal request, or protect the rights, property, or safety of RosePro, our customers, or the public.
  3. Business Transfers: In connection with a merger, acquisition, financing, or sale of business assets, personal data may be transferred as part of that transaction.

5. Cookies and Tracking Technologies
RosePro uses cookies and similar tracking technologies to operate the Site, remember your preferences, and analyze Site traffic. For details on the types of cookies we use and how to manage your preferences, see our Cookie Policy at rosepronail.com/pages/cookie-policy.

6. Your Privacy Rights and Choices

  1. Access: Request a copy of the personal data we hold about you.
  2. Correction: Request correction of inaccurate or incomplete personal data.
  3. Deletion: Request deletion of your personal data, subject to certain legal exceptions.
  4. Opt-Out of Marketing: Unsubscribe from marketing emails at any time via the link in our emails, or by contacting us directly.

7. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal data we collect, the right to request deletion, and the right to opt out of the "sale" or "sharing" of personal data. RosePro does not sell your personal data.

8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy
The Site and Services are intended for professional use by adults and are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. Data Security
We implement reasonable technical and organizational measures designed to protect personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

11. How to Contact Us
RosePro, Inc.
Phone: (800) 888-9999
Email: contact@rosepronail.com

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date.